Shipping policy

ORDER PROCESSING:

Please allow [up to 5 days] to process your order. Expect an email within [5 days] to let you know your order is on the way!

 

STORE PICKUP 

Our Store is currently online only. Store Pickup is unavailable.


FLAT RATE SHIPPING 

Orders are generally shipped within [5 days] using [USPS Ground’s standard delivery is 2-7 days]. We do not ship outside of the United States] at this time.


​​DOMESTIC SHIPPING RATES AND ESTIMATES:  

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 


Free shipping on orders over $99 dollars up to $250 dollars.


REFUNDS, RETURNS AND EXCHANGES

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at tropacabana.cs@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.


If you have any further questions, please don't hesitate to contact us at tropacabana.cs@gmail.com.